Given the high caller demand to date, the Electoral Commission’s contact centre – which can be reached by dialling 0800 11 8000 – will be open during the weekend from 8am to 5pm both days to assist voters to find their correct voting station and to answer any queries.
The Department of Home Affairs has, as always, offered the Electoral Commission its full cooperation in registration initiatives. It has indicated that it will open its offices from 8am to 5pm on 10 and 11 March 2018 to facilitate the collection of green, barcoded ID books and smart ID cards; and immediate issuing of temporary ID certificates.
Voters can enquire about the status of their ID and smart ID cards without physically visiting Home Affairs offices, by simply SMSing the word “ID” followed by your ID number to 32551. Each SMS sent costs R1. They can also call the Home Affairs contact centre number on 0800 60 11 90.
“Finally, we would like to remind voters that the Electoral Commission’s online facility available at https://www.elections.org.za/MyIEC/ remains active for registered voters with access to the internet to check and update or provide their address online, should they be unable to visit their correct voting station this weekend. These voters are also urged to update their details before the end of May 2018,” said the Chief Electoral Officer, Sy Mamabolo.
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